Service Coordinator | Al-Futtaim Automotive | Trading Enterprises

Al-Futtaim View all jobs

  • Abu Dhabi
  • Permanent
  • Full-time
  • 1 month ago
Overview of the roleWe are looking for a detail oriented and proactive Service Coordinator to support our Aftersales operations across the UAE. In this role, you will ensure timely and accurate costing of repair orders, proper allocation of labour and parts, processing of Local Purchase Orders (LPOs), and efficient coordination of administrative tasks within the service center. You will play a key part in maintaining financial accuracy, workflow efficiency, and exceptional customer service delivery.What you will do
  • Review repair orders, split labour and parts into appropriate jobs, and raise proforma invoices.
  • Ensure accurate charging to customers, applying discounts in coordination with the Aftersales Manager.
  • Maintain complete warranty documentation including photos, test results, diagnostic reports, and approvals.
  • Raise and track Local Purchase Orders (LPOs) for sublets and bought out items, including GR and invoice verification.
  • Process purchase requisitions through ARIBA and follow up on open POs.
  • Control WIP by ensuring timely closing of service orders and monitoring unreleased jobs.
  • Support administrative tasks such as attendance recording, stationery coordination, and proper filing of service records.
  • Compile incentive and overtime summaries for payroll processing.

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