Travel Coordinator
The First Group View all jobs
- Dubai
- Permanent
- Full-time
- Manage and coordinate roadshow bookings including flights, hotels, meeting venues, transfers, and visa arrangements
- Handle client travel bookings and ensure all travel requirements are accurately arranged and confirmed
- Conduct client travel and quality assurance calls to confirm itineraries, address concerns, and ensure service satisfaction
- Oversee and update CRM roadshow costs, ensure accuracy, and release finalized roadshow booking summaries
- Prepare and review daily, weekly, and monthly travel and cost reports, PRs, and vendor invoices
- Ensure compliance with Travel & Quality Assurance standards, service level agreements, and internal policies
- Support and coordinate with the Travel team on operational and QA-related tasks
- Liaise closely with internal departments such as Finance, Sales, DTS, Marketing, and external travel vendors
- Organize and manage staff travel arrangements and international roadshows end-to-end
- Monitor quality of service from airlines, hotels, visa providers, and travel partners, escalating issues where required
- Maintain accurate electronic and digital filing of all travel-related documentation
- Perform other related duties as assigned by management
- Bi-lingual French & Arabic preferred
- Strong ability to maintain a high level of confidentiality and discretion at all times
- Strong communication skills with a focus on delivering high-quality client service
- Professional, proactive, and friendly manner
- Ability to work independently as well as collaboratively within a team
- Excellent planning, organizational, and time-management skills to meet deadlines
- Ability to prepare, review, and process a wide range of documents with strong attention to detail
- Proficient in Microsoft Office (Excel, PowerPoint, Word, etc.)
- Previous experience in travel coordination, hospitality, or visa processing preferred