
Senior/Campaign Manager
- Dubai
- Permanent
- Full-time
- Builds and maintains strong relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services
- Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team
- Works closely with the client and Campaign Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital services
- Adds value to new business pitches by providing support with coordination, content generation and presentation preparation, in addition to attendance
- Schedules, organises and runs regular client meetings and calls, providing consultative advice on tactical communications activity
- Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative
- Oversees all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects
- Builds, maintains and develops productive relationships with journalists, bloggers, influencers and analysts across national, trade and vertical media channels
- Utilises networks to create and maximise client coverage, advising on long-form and short-term narratives
- Maintains and promotes a sound understanding of current affairs relevant to the industry and the wider news agenda
- Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles
- Oversees and provides content creation for campaigns and projects including press releases, articles, blog entries, and other written material
- Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content
- Works with content experts to improve knowledge of techniques and writing styles across multiple channels and platforms
- Uses social media platforms to expand own network, develop media relationships and positively impact client results
- Pitches additional digital content including infographics, animations and video to support written content and client aims
- Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns
- Provides social media insight as well as execution and management of related digital activity
- Works collaboratively with the digital team to increase the utilisation of digital services wherever possible
- Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
- Line manages the account team, including coaching, supervision, assessment and review of junior team members
- Sets team objectives on a daily, weekly, monthly and quarterly basis
- Ensures the on-going achievement of all deliverable client objectives
- Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary
- Provides guidance to colleagues on how to best manage campaigns, including answering general new business requests
- Works with the Talent team to recruit high calibre junior level candidates into the team
- Works with the HR team to reward, retain and develop your team and resolve any performance related issues
- Regularly attends and leads TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
- Ensures that all activity and results are reported back to the client, providing insight and analysis where possible
- Communicates account performance internally (account reviews) to relevant stakeholders
- Provides detailed reports to the Campaign Director or senior management team on request
- Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
- Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
- Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
- Contributes and supports the continuous improvement of systems, practices and policies
- Strong writing, reading, and speaking ability in English
- Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Campaign Executive, Campaign Manager, or Senior Campaign Manager level
- Attention to detail
- Creative thinking
- Understanding of client business issues and requirements
- Highly developed presentation skills
- Thorough knowledge of media: print and broadcast
- Understanding of market research and analysis
- Ability to motivate and lead a team
- Ability to delegate effectively
- Calmness under pressure and ability to achieve tight deadlines
- Ability to interact with confidence at board-level with clients
- Proven ability to keep abreast of current affairs and relate them to client situations
- Polished and professional appearance