Head of Technology
Plum Jobs
- Dubai
- Permanent
- Full-time
- develop and execute the technology strategy, overseeing infrastructure and development processes. play a key role in driving the development of data commercialization products and services.
- identify opportunities for innovation, differentiation and scaling through AI, machine learning and data science technology, software engineering, DevOps and agile methodologies;
- enhance the AI platform to meet the highest standards of performance, scalability, and reliability;
- develop and embed architectural blueprints, standards and roadmaps that optimize the technology development and service delivery strategies;
- oversee the design, implementation and maintenance of IT infrastructure including networks, servers, hardware and software systems, ensuring they provide technological and operational resilience;
- responsible for ensuring the company has robust data management systems, data governance policies, and data analytics capabilities to derive insights and value from the data assets;
- security systems design, capacity monitoring and performance monitoring.
- lead the end-to-end product development lifecycle, from conceptualization, mass production to deployment ensuring scalability, reliability, and performance;
- define product enhancement roadmaps and oversee the architecture development of large scale digital platforms and solutions on modern, open source technologies related to features, integration and customer adoption.
- establish KPIs and metrics to track the performance and effectiveness of our AI platform;
- implement monitoring and analytics systems to gain insights and drive continuous improvement;
- Implement continual improvement to improve business processes through release process;
- oversee vendor management and measure delivery performance against SLAs.
- lead the change management process that evaluates transition and gaps in business needs, structure and knowledge.
- recruit, mentor, and manage high performance software engineering and technical support teams; foster a culture of collaboration, innovation, and continuous learning.
- lead technology webinars, forums and industry events to build strategic partnerships and showcase technology capabilities to drive new business opportunities.
- effectively engage and manage relationships with CXO stakeholders ensuring project alignment.
- 10- 15 years’ SaaS hardware and software engineering leadership within an entrepreneurial data analytics environment.
- Well-versed in data processing, data integration, data warehousing, data governance, machine learning, and other relevant technologies.
- Proven track record of building high performance technical support and software development teams through culture change initiatives to foster a strong culture of ownership and excellence.
- High intellect with the ability to assimilate and analyze complex to consider strategic impact and collaborate effectively with cross-functional teams (sales and marketing) to translate client requirements into innovative technical solutions.
- Experience of driving innovation through staying abreast of industry trends and emerging technologies.
- Strong commercial and financial acumen.
- UAE driving license is mandatory.
- Bachelor’s degree in Computer Science, Information Technology or Software Engineering
- Currently living in the United Arab Emirates – must be able to live and work in Dubai.
- Fluent in English with excellent communication skills.
- Professional appearance and presentation skills as this is a client-facing role.