Service Advisor Automotive Dealership - Al Futtaim Group - Dubai, UAE
AlFuttaim
- Dubai
- DH 8,000-12,000 per month
- Permanent
- Full-time
Automotive service advisor jobs in Dubai UAE offer strong career growth within leading dealership networks. This Service Advisor role is a frontline customer-focused position connecting clients with the workshop team, ensuring smooth vehicle servicing from drop-off to delivery. You will manage repair orders, coordinate with technicians, and maintain high customer satisfaction while supporting dealership service revenue targets.Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Customer Service
Salary: 8000-12000 AED per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome customers professionally and accurately capture vehicle concerns and service requirements.
- Prepare detailed repair orders with clear cost estimates and job explanations.
- Coordinate with workshop teams to monitor job progress and secure approvals for additional repairs.
- Provide proactive updates regarding service status, timelines, and completion schedules.
- Conduct structured vehicle handover, explaining completed work and final invoices clearly.
- Promote value-added services to support aftersales revenue targets.
- Maintain dealership standards through continuous certification and skill development.
- Diploma or bachelor's degree in Automobile or Mechanical Engineering.
- 3-5 years of automotive dealership experience, including at least 3 years as a Service Advisor.
- Strong understanding of dealership service operations and repair workflows.
- Excellent communication and customer handling skills.
- Automotive service process knowledge
- Customer relationship management
- Job order preparation and cost estimation
- Workshop coordination and follow-up
- Service revenue support and upselling
- ERP and MS Office proficiency
- Team collaboration and problem solving
- Join a leading automotive dealership group in the UAE.
- Work within a high-performing service environment focused on customer satisfaction.
- Continuous professional training and brand certification opportunities.
- Competitive salary and performance-driven incentives.
Al Futtaim Group is a diversified regional business headquartered in Dubai, operating across automotive, financial services, real estate, retail, and healthcare sectors. With long-standing partnerships with global automotive brands, the Group delivers premium dealership services and customer-focused mobility solutions across the Middle East.Job Title Service Advisor Automotive Dealership - Al Futtaim Group - Dubai, UAE
Job Description Service Advisor Automotive Dealership - Al Futtaim Group - Dubai, UAEPosition Overview
Automotive service advisor jobs in Dubai UAE offer strong career growth within leading dealership networks. This Service Advisor role is a frontline customer-focused position connecting clients with the workshop team, ensuring smooth vehicle servicing from drop-off to delivery. You will manage repair orders, coordinate with technicians, and maintain high customer satisfaction while supporting dealership service revenue targets.Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Customer Service
Salary: 8000-12000 AED per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome customers professionally and accurately capture vehicle concerns and service requirements.
- Prepare detailed repair orders with clear cost estimates and job explanations.
- Coordinate with workshop teams to monitor job progress and secure approvals for additional repairs.
- Provide proactive updates regarding service status, timelines, and completion schedules.
- Conduct structured vehicle handover, explaining completed work and final invoices clearly.
- Promote value-added services to support aftersales revenue targets.
- Maintain dealership standards through continuous certification and skill development.
- Diploma or bachelor's degree in Automobile or Mechanical Engineering.
- 3-5 years of automotive dealership experience, including at least 3 years as a Service Advisor.
- Strong understanding of dealership service operations and repair workflows.
- Excellent communication and customer handling skills.
- Automotive service process knowledge
- Customer relationship management
- Job order preparation and cost estimation
- Workshop coordination and follow-up
- Service revenue support and upselling
- ERP and MS Office proficiency
- Team collaboration and problem solving
- Join a leading automotive dealership group in the UAE.
- Work within a high-performing service environment focused on customer satisfaction.
- Continuous professional training and brand certification opportunities.
- Competitive salary and performance-driven incentives.
Al Futtaim Group is a diversified regional business headquartered in Dubai, operating across automotive, financial services, real estate, retail, and healthcare sectors. With long-standing partnerships with global automotive brands, the Group delivers premium dealership services and customer-focused mobility solutions across the Middle East.
Post DetailsJob Start Date
Salary from 8000.00
Salary to 12000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf