IT Support Engineer - Systems and Helpdesk
First Abu Dhabi Bank View all jobs
- Abu Dhabi
- DH 8,000-12,000 per month
- Permanent
- Full-time
IT Support Engineer - Systems and HelpdeskJob Snapshot
- Role: IT Support Engineer
- Location: Abu Dhabi UAE
- Industry: Banking
- Experience: 2-5 years
- Job Type: Full-time
IT Support Engineer - Systems and Helpdesk role in Abu Dhabi UAE within the banking industry is an excellent hiring opportunity for professionals skilled in technical support and system maintenance. This role focuses on ensuring uninterrupted IT operations, resolving user issues efficiently, and supporting digital infrastructure across business units.Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: IT Support
Salary: 8000-12000 monthly
(Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeRole Context
This role ensures the stability and reliability of IT systems used across banking operations. It directly impacts employee productivity by minimizing downtime and maintaining smooth system functionality. The position also contributes to improving service quality through proactive support and system enhancements.Key Responsibilities
- Diagnose and resolve system, hardware, and network issues across departments
- Install and configure desktops, laptops, and required applications
- Perform upgrades and recommend improvements to enhance system performance
- Handle user queries and technical issues with quick turnaround time
- Guide employees on usage of tools, systems, and new technologies
- Communicate technical issues in a simplified manner to non-technical users
- Collect user feedback and suggest service improvements
- Ensure compliance with IT policies, standards, and security protocols
- Stay updated with evolving technologies and support innovation initiatives
- Background in IT support, helpdesk, or technical operations
- Ability to troubleshoot across multiple systems and environments
- Comfortable supporting end users in a corporate or banking setup
- Strong communication skills with a customer-focused mindset
- Able to manage multiple issues while maintaining service quality
- Windows and enterprise system support
- Basic networking and troubleshooting
- Hardware installation and maintenance
- IT service management tools
- System upgrades and configuration
- User support and documentation
- Work in a technology-driven banking environment with stable operations
- Gain exposure to enterprise IT infrastructure and systems
- Opportunity to grow into advanced IT roles such as system administration or infrastructure support
- Be part of a high-performing team supporting critical business functions
First Abu Dhabi Bank is a leading financial institution in the UAE, known for its strong digital capabilities and commitment to delivering reliable, secure, and innovative banking services.Job Title IT Support Engineer - Systems and Helpdesk
Job Description Job Title
IT Support Engineer - Systems and HelpdeskJob Snapshot
- Role: IT Support Engineer
- Location: Abu Dhabi UAE
- Industry: Banking
- Experience: 2-5 years
- Job Type: Full-time
IT Support Engineer - Systems and Helpdesk role in Abu Dhabi UAE within the banking industry is an excellent hiring opportunity for professionals skilled in technical support and system maintenance. This role focuses on ensuring uninterrupted IT operations, resolving user issues efficiently, and supporting digital infrastructure across business units.Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: IT Support
Salary: 8000-12000 monthly
(Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeRole Context
This role ensures the stability and reliability of IT systems used across banking operations. It directly impacts employee productivity by minimizing downtime and maintaining smooth system functionality. The position also contributes to improving service quality through proactive support and system enhancements.Key Responsibilities
- Diagnose and resolve system, hardware, and network issues across departments
- Install and configure desktops, laptops, and required applications
- Perform upgrades and recommend improvements to enhance system performance
- Handle user queries and technical issues with quick turnaround time
- Guide employees on usage of tools, systems, and new technologies
- Communicate technical issues in a simplified manner to non-technical users
- Collect user feedback and suggest service improvements
- Ensure compliance with IT policies, standards, and security protocols
- Stay updated with evolving technologies and support innovation initiatives
- Background in IT support, helpdesk, or technical operations
- Ability to troubleshoot across multiple systems and environments
- Comfortable supporting end users in a corporate or banking setup
- Strong communication skills with a customer-focused mindset
- Able to manage multiple issues while maintaining service quality
- Windows and enterprise system support
- Basic networking and troubleshooting
- Hardware installation and maintenance
- IT service management tools
- System upgrades and configuration
- User support and documentation
- Work in a technology-driven banking environment with stable operations
- Gain exposure to enterprise IT infrastructure and systems
- Opportunity to grow into advanced IT roles such as system administration or infrastructure support
- Be part of a high-performing team supporting critical business functions
First Abu Dhabi Bank is a leading financial institution in the UAE, known for its strong digital capabilities and commitment to delivering reliable, secure, and innovative banking services.
Post DetailsJob Start Date
Salary from 8000.00
Salary to 12000.00
Number of Vacancies 1
Location -Location City Abu DhabiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
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