Retail Sales Executive

BYSL GLOBAL PLATFORMS TRADING L.L.C

  • Dubai
  • Permanent
  • Full-time
  • 2 months ago
We are seeking a strategic and experienced Retail Sales Executive to oversee all aspects of retail storeoperations and sales performance in the UAE. This role focuses on driving sales growth, optimizingcustomer experience, managing day-to-day operations, ensuring regulatory compliance, and leading ahigh-performing team.Job Responsibilities:● Manage all aspects of store operations, including inventory control, staff scheduling, and visualmerchandising to ensure smooth day-to-day functioning● Monitor and drive sales performance, implementing strategies to meet or exceed revenue targets setby management● Develop and implement strategies to enhance customer experience and achieve revenue targets setby management.● Analyze sales trends, customer feedback, and competitor activity to optimize marketing andpromotional plans.● Oversee daily operations, ensuring efficiency in merchandising, stock management, customerexperience, and staff scheduling.● Coordinate offline and online channels to ensure seamless customer experiences, including Click &Collect and e-commerce fulfillment.● Ensure compliance with UAE labor laws regarding working hours, documentation, and workplacesafety; enforce SOPs that align with brand standards and UAE retail regulations.● Manage visa processes, labor card issuance, and other governmental approvals in coordination withHR and PRO.● Maintain accurate documentation and reporting in compliance with MOHRE and other regulatorybodies.● Lead and support the store team to ensure a consistently excellent customer experience.● Train, develop and motivate team members to meet service and operational standards.● Establish clear performance goals to drive team accountability and operational excellence, andmonitor key performance indicators to compile comprehensive sales and performance reports forsenior management● Promote a positive and productive work environment aligned with company values.● Ensure customer interactions reflect brand standards in service quality and behavior.● Handle escalated customer issues with professionalism and timely resolution.● Maintain store appearance in line with brand guidelines, including visual merchandising andcleanliness.

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