Customer Relations Executive

Adroetech

Dubai
Permanent
Full-time

7 hours ago

Hiring Customer Relations Executive (Tele-calling)Adroetech is seeking a confident and well-spoken female Customer Relations Executive to join its Dubai team. This role is ideal for someone who enjoys meaningful phone conversations, has a clear and professional accent, and consistently delivers high-quality customer care and client follow-up.
Location: Dubai, UAE
Experience (overall): 1 to 4 years (preferred 2-3 years in telecalling/client handling/customer service)What We're Looking For:

Experience: Practical background in telecalling, client servicing, or customer support - ideally 2 to 3 years focused on outbound/inbound calls and client engagement.
Language Skills: Exceptional command of English in both spoken and written form; additional languages are an advantage.
Industry Preference: Candidates with exposure to IT software or technology sales are highly desirable.
Lead Generation (Bonus): Experience sourcing and nurturing leads via LinkedIn, Facebook or similar channels will be considered a plus.

Key Skills & Attributes:1. Communication: Excellent verbal communication and active listening skills.
2. Phone Presence: Polished, polite, and confident telephone manner.
3. Customer Handling: Ability to handle enquiries, resolve issues empathetically, and escalate when necessary.
4. Organizational Skills: Self-motivated, well-organized, and able to work collaboratively within a team.

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