Hammam Therapist

Shangri-La Hotels & Resorts View all jobs

  • Abu Dhabi
  • Permanent
  • Full-time
  • 15 days ago
[Not translated in selected language]Hammam TherapistShangri-La Group | Abu Dhabi, United Arab EmiratesAbout UsFind Your Shangri-La in Shangri-La.Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.As we look ahead to new horizons, we invite you to join the world of Shangri-La - shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.As a Hammam Therapist, you are responsible for delivering traditional Hammam treatments and ensuring a unique and authentic wellness experience for guests. You maintain high standards of hygiene, comfort, and professionalism in line with luxury spa expectations. The role focuses on guest relaxation, cultural authenticity, and exceptional personalized service.Key Responsibilities:
  • Perform traditional Hammam rituals including body cleansing, exfoliation, and foam treatments as per hotel standards.
  • Prepare and maintain the Hammam area, ensuring cleanliness, hygiene, and proper temperature settings.
  • Provide personalized attention to guests, explaining treatments and ensuring their comfort throughout the experience.
  • Monitor guest well-being during treatments and respond promptly to any needs or concerns.
  • Maintain stock levels of products and report any maintenance or operational issues to the spa management.
About You:
  • Excellent knowledge of hygiene, sanitation, and health & safety standards required.
  • High-level guest service skills with the ability to deliver personalized and culturally authentic experiences.
  • Strong communication skills in English and Arabic.
  • Ability to assess guest needs and customize treatments accordingly for comfort and satisfaction.
  • Professional grooming, presentation, and adherence to 5-star luxury hospitality standards.
  • Strong interpersonal skills with the ability to build trust, empathy, and guest relationships.
  • Sales and upselling skills to recommend spa services and products effectively.
  • Ability to work in a multicultural environment and adapt to diverse guest expectations.
  • 1 - 2 years of experience in a spa specialized in Hammam therapy.
Why Join Us:
  • A workplace that values your passion and supports self-realization and personal growth.
  • Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
  • Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
  • Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Shangri-La Hotels & Resorts