Learning & Development Executive
Ennismore
- Abu Dhabi
- Permanent
- Full-time
1.2 Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid & Dubai Way.
1.3 Updating of personal training history files of all employees in co-ordination
1.4 Is familiar with Training Guidelines and Talent & Culture Policy issued by the Corporate Head Office and ensures that they are applied accordingly.
1.5 Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates.
1.6 Managing Room Bookings for trainings planned and preparing of BEO's when required.
1.7 Responsible for preparation of all Training and recognition certificates.
1.8 Ensuring that booked training rooms are set up as per requirements of the respective trainings.
1.9 Create Printed and instructional materials to be used in training.
1.10 Following up on nomination lists to ensure departments nominate Colleagues.
1.11 Managing Training Attendance and nominations using Learning management system.
1.12 Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date and in complaince with ISO policy.
1.13 Faciliate some sections assigned for trainings to support the training team.
1.14 Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders.
1.15 Managing Tracking of cross training/ cross exposure and preparing certificates.
1.16 Implement and evaluate training practices to maximize efficiency and effectiveness.
1.17 Preparing Training Certificates for All Rixos Trainings.
1.18 Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback.
1.19 Conduct IFH trainings for Restaurant Reservations and Operators when reports are released.
1.20 Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.
1.21 Updating the Product Knowledge sheet for Hotel to capture all new information.
1.22 Making Purchase requisitions for items required for training department.
1.23 Updating the Monthly Training Report.
1.24 Compiling the Training needs for Rixos during the Appraisal period from the appraisal Forms.
1.25 Participating in Colleague Engagement Activities involving T&C & Training.
1.26 Actively seek current training methods and best practices to facilitate training employees.
1.27 Participate in creating and implementing each year's training courses and materials.
1.28 Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
1.29 Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
1.30 Communicate in a professional, positive and courteous manner at all times with all levels of internal and external employees.
1.31 Handle confidential matters/information with the appropriate level of sensitivity.
1.32 Ensure compliance with all health, hygiene, security, safety and fire rules & regulations.
1.33 Take responsibility for own development.QualificationsBachelor's Degree:
- A bachelor's degree is often preferred, and it can be in fields such as Human Resources, Hospitality Management, Training and Development, Business Administration, or a related field.
- Some hotels may prefer or require certifications in human resources or training and development. Certifications from recognized institutions or professional organizations can add value to your qualifications.
- Having a master's degree, especially in a relevant field such as Human Resources Management or Organizational Development, can enhance your qualifications and open up opportunities for higher-level positions.
- Understanding the hospitality industry is crucial, so courses or certifications in hospitality management can be beneficial.
- Knowledge of adult education principles and instructional design can be valuable for creating effective training programs.
- Strong written and verbal communication skills are essential for developing and delivering training materials.
- The ability to work well with people at all levels within the organization and to build positive relationships with staff is crucial.
- Effective organization and project management skills to plan, implement, and evaluate training programs.
- Familiarity with learning management systems (LMS) and other technology tools used in training and development.
- While not strictly academic, practical experience in designing and delivering training programs is often highly valued.
- Staying informed about current trends and best practices in training and development, especially within the hospitality industry.
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- Training and Development Opportunities:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- Career Advancement:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- Health and Wellness Benefits:
- Comprehensive health insurance coverage.
- Employee Recognition Programs:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- Work-Life Balance:
- Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
- Uniforms and Dress Code:
- Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
- Social Events and Activities:
- Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
- Transportation Services:
- Transportation services.
- Employee Wellness Programs:
- Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.