Lobby Ambassador (Front Office)
Rixos Hotels
- Ras al-Khaimah
- Permanent
- Full-time
- Deliver a courteous and welcoming greeting to all guests arriving or departing from the resort, providing a smooth and friendly check in/check out service
- Providing assistance with luggage for all guests to/from rooms and vehicles
- Providing assistance with all aspects of travel for guests, assisting with bus and taxi reservations.
- Develop strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering top class service.
- Someone with a bright, engaging and warm personality.
- A desire to continually enhance guest experience and provide excellent service, actively promoting the resort and local area.
- High standards of grooming, presentation and professionalism.
- Highly motivated and ambitious, with a great sense of pride in their work.
- Actively and collaboratively assists in building the best practices necessary for the company and departments success.
- Team player with excellent communication skills.
- Desire to learn, develop and progress within the resort.
- Additional foreign languages such as Russian, Arabic will be advantage.