Lobby Hostess
- Dubai
- Permanent
- Full-time
- Demonstrate Fairmont’s Brand Standards in all interactions
- Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors
- Make our Guests and Visitors feel warm and welcome
- Assist Guests with luggage
- Assist Guests with directions to the Front Desk, or any other area of the Hotel
- Welcome Guests using authentically local greetings
- Engage in conversation with first time visitors, show them the lobby and the surroundings
- Must possess outstanding Guest services skills, responsibility, professional presentation and sophisticated communication skills
- Impeccable grooming
- Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.
- Must be flexible in terms of working hours
- 2 years minimum experience in customer service is an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on Guest needs, remaining calm and courteous at all times
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Frequent kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
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