Guest Experience Expert - Rooms and Guest Services
- Dubai
- DH 3,500-4,500 per month
- Permanent
- Full-time
The St. Regis Downtown Dubai is seeking a dedicated Guest Experience Expert - Rooms and Guest Services to ensure each guest enjoys a seamless and elevated stay. This front-facing position plays a key role in delivering personalized, high-standard service that aligns with the St. Regis legacy of excellence.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Experience Expert, you will be the face of the St. Regis Downtown Dubai guest journey-from check-in to departure. This role is designed for someone who enjoys interacting with people, managing requests with discretion, and ensuring each detail of the guest experience is handled smoothly and professionally.Key Responsibilities
- Welcome and check-in guests, ensuring all details are accurate and preferences noted
- Handle guest requests promptly and with attention to quality
- Provide information about the hotel, amenities, and local attractions
- Process check-outs and resolve billing or service issues as needed
- Complete necessary documentation and daily operational reports
- Maintain confidentiality and protect guest and company data
- Follow safety and operational standards
- Assist with any additional front office duties as assigned
- High school diploma or GED equivalent
- Previous hospitality or customer service experience preferred
- Excellent interpersonal and communication skills
- Ability to stand for extended periods and perform physical tasks
- Strong attention to detail, discretion, and guest satisfaction
- Familiarity with hotel systems or willingness to learn quickly
- Competitive compensation and hotel benefits
- Global Marriott International career opportunities
- Training and development programs tailored to growth
- Complimentary meals, uniforms, and other on-duty benefits
- Access to exclusive hotel and travel discounts
Located on the Dubai Water Canal, The St. Regis Downtown Dubai is a premier destination that reflects the legacy of the St. Regis brand-blending classic elegance with modern sophistication. As part of Marriott International, we are committed to fostering a work culture built on respect, inclusion, and opportunity. Join a team that values excellence, and contribute to experiences that go beyond expectations.Job Title Guest Experience Expert - Rooms and Guest Services
Job Description Guest Experience Expert - Rooms and Guest ServicesJob Overview
The St. Regis Downtown Dubai is seeking a dedicated Guest Experience Expert - Rooms and Guest Services to ensure each guest enjoys a seamless and elevated stay. This front-facing position plays a key role in delivering personalized, high-standard service that aligns with the St. Regis legacy of excellence.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Experience Expert, you will be the face of the St. Regis Downtown Dubai guest journey-from check-in to departure. This role is designed for someone who enjoys interacting with people, managing requests with discretion, and ensuring each detail of the guest experience is handled smoothly and professionally.Key Responsibilities
- Welcome and check-in guests, ensuring all details are accurate and preferences noted
- Handle guest requests promptly and with attention to quality
- Provide information about the hotel, amenities, and local attractions
- Process check-outs and resolve billing or service issues as needed
- Complete necessary documentation and daily operational reports
- Maintain confidentiality and protect guest and company data
- Follow safety and operational standards
- Assist with any additional front office duties as assigned
- High school diploma or GED equivalent
- Previous hospitality or customer service experience preferred
- Excellent interpersonal and communication skills
- Ability to stand for extended periods and perform physical tasks
- Strong attention to detail, discretion, and guest satisfaction
- Familiarity with hotel systems or willingness to learn quickly
- Competitive compensation and hotel benefits
- Global Marriott International career opportunities
- Training and development programs tailored to growth
- Complimentary meals, uniforms, and other on-duty benefits
- Access to exclusive hotel and travel discounts
Located on the Dubai Water Canal, The St. Regis Downtown Dubai is a premier destination that reflects the legacy of the St. Regis brand-blending classic elegance with modern sophistication. As part of Marriott International, we are committed to fostering a work culture built on respect, inclusion, and opportunity. Join a team that values excellence, and contribute to experiences that go beyond expectations.
Post DetailsJob Start Date 1970-01-01
Salary from 3500.00
Salary to 4500.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
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