THV Field Clinical Specialist
Edwards Lifesciences
- Dubai
- Permanent
- Full-time
with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence.It’s our driving force to help patients live longer and healthier lives.Join us and be part of our inspiring journey.As Field Clinical Specialist you will make an impact by:Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPsProvide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.Provide training and guidance to new Field Clinical SpecialistsEducate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management. Responsible for upselling in key strategic accounts working in conjunction with Business ManagersLearns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences. Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.Validate software and hardware updates in the field as applicableOther incidental dutiesWhat you’ll need:Bachelor's Degree or Equivalent in in related field required5 years years experience of previous related medical device and/or clinical experience RequiredWhat else we look for:Training experience in clinical / technical environment preferredProven expertise in MS Office Suite and ability to operate general office machineryStrong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skillsBusiness Intelligence & Interact with KOL and proctorsExcellent problem-solving and critical thinking skillsFull knowledge and understanding of cardiovascular scienceFull understanding of cardiovascular anatomy, pathology and physiologyFull understanding of medical device regulatory requirements and documents, device accountability and adverse events reportingAbility to manage confidential information with discretionStrict attention to detailAbility to interact professionally with all organizational levelsAbility to manage competing priorities in a fast paced environmentMust be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projectsAbility to interact with senior internal and external personnel on significant matters often requiring coordination between organizationsAdhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/controlWhat is it like to work at Edwards Lifesciences in United Arab Emirates?As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).Edwards Lifesciences in United Arab Emirates also offers the following benefits:Competitive Compensation and Benefits packageFlexible working hours, remote workingRisk InsuranceHealth InsuranceEmployee Stock Purchase ProgrammeEmployee Assistance ProgrammeComprehensive Wellness ProgrammeBenefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.