Senior Relationship Officer - Business Finance

• Sell DIB’s SME Products/ Services to the target segment and achieve/ exceed monthly targets.
• Identify potential customers by referring customer contact databases or by following up on the leads referred by call centre / personal contacts or by doing cold calls.
• Convince customers by highlighting the benefit of DIB products v/s competition.
• Ensure complete awareness of banks product features, policies and processes at all times.
• Comply with Sharia guidelines and Code of Conduct
• Ensure the banks charges/ terms and conditions are clearly communicated to all customers.
• Source applications by doing front end customer due diligence and collect complete set of documents required by the bank.
• Ensure the documents are verified checked for completeness/ validity to avoid later rejections by Credit/ Operations
• Adhere to administrative requirements of maintaining document checklist and submitting daily sales report and daily call report.
• Maintain effective business relationship with clients to enhance/ maintain the DIB Brand name.
• Maintain confidentiality of customer information, DIB information at all times while communicating.
• All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

• Minimum Bachelor's Degree
• Minimum 3 years’ experience in SME Banking - Assets in local UAE market.

Dubai Islamic Bank