Group, Conference, and Events Manager - Conrad Abu Dhabi Etihad Towers
Hilton
- Abu Dhabi
- Permanent
- Full-time
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
- Ensure the Group, Conference, and Events (GCE) Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Group, Conference, and Events (GCE) Team to ensure career progression and effective succession planning within the hotel and company
- Organise hotel promotional activities
- Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events function in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organisational and planning skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role