F&B Captain - All Day Dining
Shangri-La Hotels & Resorts
- Dubai
- Permanent
- Full-time
- Interact and engage with restaurant guests and maintain high quality service standards
- Motivate team members and maintain a high level of team spirit (or team cohesiveness)
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
- Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
- Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar
- Has a passion for Food & Beverage
- Loves interacting with guests
- Believes in teamwork
- Communicates with fluency in English (as well as the local language)
- Preferably has experience working in either a luxury all day dining restaurant or a 5* hotel background
- A self-starter and a team player
- Enjoys being challenged