About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.About the roleReservation Supervisor oversees the reservations department, managing inventory, coordination staff, and ensuring excellent customer service to maximize room sales and enhance the guest experience.What you will doOverseeing the daily operation of the Reservations departmentLeading, coaching, motivating and developing our large on site reservations teamFocusing on quality assurance, call and email conversion, voice sales effectiveness, sell out and upsell efficiencyMaintaining Global standards on reservation related areas (Market code, profile, data field) and work closely with the Worldwide Reservations Office and Corporate teamsBeing involved in revenue management decisions such as inventory management, distribution channel management, overbooking and weekly 21 day forecastingActively drive sales for the Hotel by maintaining business relationships with travel agents, corporate and leisure businessWorking closely with other departments on a day to day basis including Sales and Front DeskWhat you bringA minimum of 1 year experience in a leadership role within reservations or front office in a large international hotelSound understanding of Rooms DivisionStrong written and verbal communication skillsOpera experience essentialThe ability to inspire the team with a hands on approach and leading by exampleThe ability to work weekends and evenings as the department operates 7 days a weekWhat do we offerWork Authorization.Competitive tax free salary, service charge, tips.End of service gratuity.Complimentary full board living accommodation in a high quality, well-resourced staff housing.Vibrant fitness facilities including gym and swimming pool.Free transportation to and from work.Medical and life insurance.Paid annual leavePaid home leave ticketsSocial and sporting eventsLearning & Development ProgrammesCareer opportunities and international transferAnd more…
