Business Development Director
Thunes View all jobs
- Dubai
- Permanent
- Full-time
- Responsible for developing the overall sales and business development plan in a specified segment and/ or region in the Middle East
- Management of full cycle of sales process hunting for new clients, including agreement/signatures, live account status and ongoing management of accounts
- Developing sales strategies using your local market expertise to maximize go-to-market resources and execute against relevant opportunities
- Ensure excellent communication and internal coordination to roll out new services taking into accounts market specificity (regulation, competition etc.)
- Attend trade shows, source leads, follow sales process and report back to sales management team
- Ensure all specific reporting within required time frame including full use of CRM tool with precision
- Provide timely feedback to line manager about performance, sales activity, account management and strategy
- Ensure account retention, contractual health, well-being, and maximum satisfaction of clients
- Initiate and maintain a strong link between customers and back office services to ease communication and facilitate the resolution of any issues,
- Identify trends by researching industry, related events, and announcements, and
- Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues,
- Effectively communicate the needs of your customers to the support team
- ~10+ years of experience in business development with 5+ years direct or indirect work experience in the Money Transfer, Fintech, payments or Mobile Financial Services Industries
- Hands-on, driven B2B salesperson from the fintech/payments world, with industry contacts reflecting this background
- Results-oriented with great skills in communication, organization, and negotiation
- Great networking skills
- CRM proficiency, Salesforce CRM knowledge is a plus
- Flexible, self-motivated, disciplined, takes ownership of job at hand
- Team-oriented, able to accept and create change
- Strong understanding of customer, market dynamics and requirements
- Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues
- Strong sense of initiative and ability to work both independently and as part of a team
- Excellent attention to detail
- Fluent in English other languages are a bonus!