Guest Services Reception Officer - Four Points by Sheraton Bur Dubai - Dubai, UAE
Marriott View all jobs
- Dubai
- DH 3,700-4,400 per month
- Permanent
- Full-time
Guest Services Reception Officer at Four Points by Sheraton Bur Dubai supports front desk and guest relations operations within a busy international hotel in Dubai, UAE. The role focuses on ensuring guests receive attentive assistance during arrival, stay, and departure while maintaining professional hospitality standards expected from a Marriott International property.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3700-4400 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests warmly and manage check-in and check-out procedures efficiently
- Provide helpful information about hotel services, dining options, and nearby attractions in Dubai
- Assist guests with requests, reservations, and service coordination during their stay
- Maintain accurate guest records and support daily front office administrative duties
- Coordinate with housekeeping and maintenance teams to resolve guest concerns quickly
- Ensure the reception and lobby areas maintain professional hospitality presentation
- Respond to guest inquiries promptly to maintain high satisfaction and service standards
- High school diploma or equivalent qualification required
- Experience in hotel reception, guest services, or hospitality operations preferred
- Strong communication and interpersonal skills with a guest-focused approach
- Ability to handle multiple responsibilities in a fast-paced hotel environment
- Professional appearance and positive customer service attitude
- Flexibility to work rotating shifts including evenings, weekends, and holidays
- Front office operations and guest relations service
- Customer service communication and problem resolution
- Coordination with hotel operational departments
- Organizational and time management skills
- Attention to service quality and guest satisfaction
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional exposure to international hotel service standards in Dubai
- Supportive team environment focused on service excellence
- Career growth opportunities within Marriott's global hotel portfolio
- Experience working in Dubai's dynamic hospitality and tourism industry
Marriott International operates a global network of hotels and resorts known for delivering reliable hospitality experiences and service excellence. Four Points by Sheraton blends timeless comfort with modern convenience, offering guests dependable service and welcoming environments. The Bur Dubai property reflects Marriott's commitment to professional hospitality, providing guests with quality experiences while offering employees opportunities to grow within an internationally respected hotel group.Job Title Guest Services Reception Officer - Four Points by Sheraton Bur Dubai - Dubai, UAE
Job Description Guest Services Reception Officer - Four Points by Sheraton Bur Dubai - Dubai, UAEPosition Overview
Guest Services Reception Officer at Four Points by Sheraton Bur Dubai supports front desk and guest relations operations within a busy international hotel in Dubai, UAE. The role focuses on ensuring guests receive attentive assistance during arrival, stay, and departure while maintaining professional hospitality standards expected from a Marriott International property.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3700-4400 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests warmly and manage check-in and check-out procedures efficiently
- Provide helpful information about hotel services, dining options, and nearby attractions in Dubai
- Assist guests with requests, reservations, and service coordination during their stay
- Maintain accurate guest records and support daily front office administrative duties
- Coordinate with housekeeping and maintenance teams to resolve guest concerns quickly
- Ensure the reception and lobby areas maintain professional hospitality presentation
- Respond to guest inquiries promptly to maintain high satisfaction and service standards
- High school diploma or equivalent qualification required
- Experience in hotel reception, guest services, or hospitality operations preferred
- Strong communication and interpersonal skills with a guest-focused approach
- Ability to handle multiple responsibilities in a fast-paced hotel environment
- Professional appearance and positive customer service attitude
- Flexibility to work rotating shifts including evenings, weekends, and holidays
- Front office operations and guest relations service
- Customer service communication and problem resolution
- Coordination with hotel operational departments
- Organizational and time management skills
- Attention to service quality and guest satisfaction
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional exposure to international hotel service standards in Dubai
- Supportive team environment focused on service excellence
- Career growth opportunities within Marriott's global hotel portfolio
- Experience working in Dubai's dynamic hospitality and tourism industry
Marriott International operates a global network of hotels and resorts known for delivering reliable hospitality experiences and service excellence. Four Points by Sheraton blends timeless comfort with modern convenience, offering guests dependable service and welcoming environments. The Bur Dubai property reflects Marriott's commitment to professional hospitality, providing guests with quality experiences while offering employees opportunities to grow within an internationally respected hotel group.
Post DetailsJob Start Date
Salary from 3700.00
Salary to 4400.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf