IT Program Manager

• Defining project objectives, project scope, roles & responsibilities.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Act as a central point of communication for core team members, management, business partners and other project's stakeholders
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Establish and maintain relationships with third parties/vendors.
• Managing delivery of the project according to the plan
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Manage the relationship with the client and all stakeholders.
• Create and maintain comprehensive project documentation.
• Ensure that the company and program standards, guidelines, and policies are maintained.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Producing accurate and timely reporting of program status throughout its life cycle.

• Bachelor's degree in business, IT or Computer Science or related field.
• Proven experience in project and program management.
• Proven experience in running multiple projects.
• Proven stakeholder management skills.
• Proven experience in managing internal and external resources.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• PMP / PRINCE II certification
• Agile Certification is preferred.

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