Solutions Analyst

  • Sharjah
  • Permanent
  • Full-time
  • 1 month ago
Job PurposeSupports the Commercial Solutions Manager in identifying, designing, prototyping, and implementing practical technology solutions that address business needs and drive measurable impact. Acts as a tech-savvy business enabler who translates operational requirements into scalable, cost-effective digital solutions using low-code/no-code tools, automation platforms, analytics, and structured problem-solving approaches.Key Result ResponsibilitiesBusiness Analysis & Requirement Structuring
  • Work closely with business teams to document processes, pain points, and opportunity areas.
  • Translate business needs into structured functional requirements and solution outlines.
  • Identify automation and digitalization opportunities.
Solution Design & Prototyping
  • Design and build MVPs using low-code/no-code platforms, automation tools, dashboards, or workflow systems.
  • Develop proof-of-concepts before full-scale IT development.
  • Ensure solution design considers scalability, performance, and integration needs.
Scalability & Performance Metrics
  • Define and track KPIs related to adoption, performance, cost savings, automation rates, and ROI.
  • Analyze scalability indicators such as: Volume handling capacity, User growth impact, Process cycle time, Cost per transaction.
  • Flag technical or operational bottlenecks early.
Key Result Responsibilities-ContinuedProcess Optimization
  • Map and optimize workflows to eliminate inefficiencies.
  • Apply structured problem-solving methodologies.
  • Recommend process improvements supported by digital tools.
Data Analysis & Insight Generation
  • Extract and analyze operational and commercial data.
  • Use data to validate impact of implemented solutions.
Governance & Documentation
  • Maintain clear documentation of solutions, workflows, metrics, and dependencies.
  • Ensure compliance with IT governance, data security, and architectural standards.
  • Support handover to development teams when scaling beyond MVP stage.
Continuous Improvement
  • Monitor solution performance post-implementation.
  • Suggest iterations and optimizations.
  • Stay updated on emerging tools and cost-efficient technologies.
Qualifications (Academic, training, languages)
  • Bachelor’s degree in business, Technology, Information Systems, Engineering, or related field
  • Strong Understanding of Business Process Mapping & Optimization
  • Strong Knowledge of Low-Code / No-Code Solution Development.
  • Exposure to low-code/no-code tools, workflow automation platforms, or data visualization tools.
Work Experience
  • 3–6 years of experience in business analysis, solution analysis, digital transformation, or technology-enabled operations.
  • Experience working in structured IT or digital environments (aviation industry is a plus).

Air Arabia