Assistant SPA Manager
- Dubai
- Permanent
- Full-time
- Oversee and manage all day-to-day spa operations to meet business objectives.
- Develop long-term strategies, performance benchmarks, and standards to deliver consistent high-quality service.
- Promote teamwork and a collaborative environment, placing emphasis on service excellence.
- Provide direction, coaching, and motivation to team members, setting clear expectations and goals.
- Participate in hotel leadership meetings and cross-department collaboration.
- Create and manage staff schedules aligned with business demands, special events, and operational priorities.
- Ensure all team members are trained to the highest standard.
- Promote and sell spa services and treatments to maximize revenue.
- Monitor individual retail performance, providing coaching and incentives to drive sales.
- In collaboration with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI.
- Minimum experience of two years in a similar role in a luxury hotel.
- Proven team leader with a high level of energy and motivation and a proven track record of living the company's values.
- You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.