Technical Specialist – Oracle Fusion

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  • Abu Dhabi
  • Permanent
  • Full-time
  • 1 month ago
Job Code: 5906Job title: Technical Specialist – Oracle FusionLocation: Abu DhabiContract: 1 year renewableExperience: 4–6 years Oracle technical experienceLanguages: Arabic, EnglishJOB PURPOSE OVERVIEWProvide hands-on technical build, enhancement, and production support for Oracle Fusion ERP & HCM platforms, ensuring reliable integrations, reports, and extensions while supporting platform stability, incident reduction, and continuous improvement under the guidance of the Integration & Technical Lead.DUTIES AND RESPONSIBILITIESTechnical Build & Enhancements
  • Develop, configure, and maintain technical components within Oracle Fusion ERP & HCM including reports, integrations, data loads, and extensions.
  • Build and support Oracle Integration Cloud (OIC) integrations using REST/SOAP APIs, FBDI, and HDL under approved architecture standards.
  • Develop and enhance BI Publisher, OTBI, and Financial Reporting Studio reports to meet business, audit, and operational requirements.
  • Support Visual Builder applications, Redwood UI extensions, and page customizations as required.
Production Support & Incident Resolution
  • Provide Level 2 / Level 3 technical support for ERP & HCM production incidents.
  • Investigate and resolve technical issues related to integrations, data loads, reports, and extensions.
  • Perform root cause analysis for recurring technical incidents and support implementation of permanent fixes.
  • Support monitoring, error handling, and recovery for batch and real-time interfaces.
Testing & Deployment Support
  • Support technical testing activities including unit testing, system integration testing, and UAT defect resolution.
  • Assist with deployment activities across environments (DEV, TEST, UAT, PROD) following change and release management processes.
  • Support cutover activities during go-live and major releases, including data validation and reconciliation.
Documentation & Knowledge Management
  • Maintain accurate technical documentation including design notes, interface mappings, and configuration details.
  • Support knowledge transfer to internal teams and contribute to reducing dependency on external vendors.
  • Follow coding, documentation, and security standards defined by the Integration & Technical Lead.
Collaboration & Continuous Improvement
  • Work closely with Functional Leads to understand requirements and translate them into technical solutions.
  • Collaborate with vendors and offshore teams to execute build and support activities effectively.
  • Identify opportunities to improve performance, reliability, and automation across the Oracle Fusion landscape.
CONTRIBUTION TO CULTURE
  • Demonstrates Organization Values through integrity, accountability, and professionalism in all interactions
  • Promotes collaboration, respect, and transparency across business, IT, and partner teams
  • Encourages a culture of ownership, continuous improvement, and quality-first delivery
  • Acts as a role model for ethical decision-making, customer focus, and operational excellence
WORKING CONDITIONS
  • Abu Dhabi, Head Office based with minor domestic and international travel as required.
  • Remote working permitted in line with Human Capital policies.
QUALIFICATIONSEXPERIENCE EXPECTED
  • 4–6 years Oracle technical experience
  • Hands-on experience with Oracle Fusion ERP or HCM technical components
  • Experience supporting integrations, reports, and production environments
EDUCATION EXPECTED
  • Bachelor’s degree in Computer Science, Information Technology, or related field
SOFT SKILLS
  • Strong analytical and troubleshooting skills
  • Good communication and documentation skills
  • Ability to work effectively in a hybrid onshore/offshore delivery model
TECHNICAL SKILLS
  • Oracle Integration Cloud (OIC)
  • REST / SOAP APIs, FBDI, HDL
  • BI Publisher, OTBI
  • SQL / PL-SQL
  • Visual Builder / Redwood (basic to intermediate)

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