School System administrators

Sundus Recruitment Services View all jobs

  • Abu Dhabi
  • Permanent
  • Full-time
  • 1 month ago
The School Systems Administrator is required to implement, administer, support, troubleshoot, and maintain student information systems and other related school systems across the organisation.
  • Drive the implementation of new and updated Systems
  • Develop an in-depth knowledge of education systems.
  • Create and conduct routine administration and maintenance of a range of systems.
  • Installation and configuration of software and support with integration projects.
  • Assisting in the implementation and set up of new systems across.
  • Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing the impact of issues.
  • Upkeep of documentation and technical specifications regarding systems.
  • Assisted in the setup/creation and carry-through of end-user helpdesk support efforts, ensuring all related application issues were resolved promptly with minimal disruption.
  • Perform routine/scheduled audits of systems, including coordinating relevant backups.
  • Ensuring new system setups conform to specified policies.
  • Configuration and upgrading of systems (on-prem and cloud-hosted).
  • Train and assist school personnel in utilising systems regarding data entry, retrieval, storage, security, manipulation, reporting, and disposal.
  • Set up user accounts and assign correct access permissions.
  • Support end users (password reset, lock\unlock accounts, etc.)
  • Implement group policies (access and permissions) for user accounts.
  • Update systems with new releases, patches, and upgrades
  • Support and resolve software and application issues.
  • Troubleshooting, root cause analysis, and documentation of system issues
  • Monitoring system performance
  • Performs other related duties as required and assigned.
  • Bachelor's degree in computer science, Information Technology, or similar
  • At least three years of experience managing education systems.
  • Must have experience managing school information systems, such as iSAMs, Engage, PowerSchool, etc.
  • Experience setting up & implementing new software in schools is advantageous
  • Working knowledge of school information systems
  • Strong customer service skills
  • Problem-solving
  • Multi-tasking

Sundus Recruitment Services