Delivery Specialist
Galadari Brothers View all jobs
- United Arab Emirates
- Permanent
- Full-time
- Manage end-to-end vehicle delivery process, ensuring timely and smooth handover to customers.
- Prepare and verify all delivery documentation including registration, insurance, and handover forms.
- Ensure accuracy and completeness of documents and obtain required customer signatures.
- Conduct detailed vehicle handover briefings, explaining features, controls, and technology.
- Educate customers on vehicle usage, maintenance, warranty, and digital features.
- Coordinate delivery schedules with sales consultants, customers, and internal teams.
- Ensure all vehicles meet quality standards prior to delivery through pre-delivery inspections.
- Provide excellent customer service by addressing queries and ensuring a premium experience.
- Follow up with customers post-delivery to ensure satisfaction and resolve any concerns.
- Collaborate with service teams for any post-delivery requirements such as accessories or updates.
- Bachelor's degree or diploma in Business Administration or related field.
- 2-4 years of experience in automotive delivery, customer service, or a similar role.
- Experience in premium or luxury automotive brands is an advantage.
- Strong communication and presentation skills
- Customer-centric approach with attention to detail
- Good knowledge of automotive features and technology
- Ability to handle documentation and coordination efficiently
- Problem-solving and interpersonal skills
- Proficiency in MS Office and CRM systems