Welcome Desk Agent - Rooms and Guest Services
- Dubai
- DH 4,000-6,000 per month
- Permanent
- Full-time
We are looking for a proactive and guest-focused Welcome Desk Agent (German Speaker) to join our Rooms and Guest Services team at W Dubai - The Palm. The ideal candidate will ensure a seamless arrival and departure experience for guests while providing exceptional service and information throughout their stay.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms and Guest Services Operations
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Welcome Desk Agent at W Dubai - The Palm, you will be responsible for assisting guests from check-in to check-out, handling requests, resolving service issues, and ensuring all guest interactions align with the luxury standards of W Hotels. You will be expected to maintain a professional appearance, protect company assets, and communicate clearly while taking a hands-on approach to daily guest services tasks.Key Responsibilities
- Handle guest check-in and check-out procedures smoothly
- Address guest queries, requests, and complaints professionally and efficiently
- Provide accurate information about local attractions and hotel amenities
- Process guest documentation, reports, and transactions accurately
- Collaborate with internal departments to meet guest needs and expectations
- Maintain professional appearance and work environment standards
- Follow safety, confidentiality, and brand policy guidelines
- Stand, walk, and lift objects up to 10 pounds as part of daily tasks
- High school diploma or GED equivalent required
- Fluency in German and English preferred
- Strong communication and customer service skills
- Minimum 1 year of work experience in a similar role is preferred
- Must be physically able to perform duties involving movement and lifting
- No supervisory experience required
- Competitive compensation and benefits package
- Opportunities for career advancement within Marriott International
- Access to global hotel discounts and recognition programs
- Dynamic work environment that celebrates diversity and inclusion
W Hotels is known for pushing boundaries in luxury hospitality with bold design and exceptional guest experiences. At W Dubai - The Palm, we deliver next-generation service through passion, creativity, and dedication. Join us to be part of a global community that values innovation and individuality.Job Title Welcome Desk Agent - Rooms and Guest Services
Job Description Welcome Desk Agent - Rooms and Guest ServicesJob Overview
We are looking for a proactive and guest-focused Welcome Desk Agent (German Speaker) to join our Rooms and Guest Services team at W Dubai - The Palm. The ideal candidate will ensure a seamless arrival and departure experience for guests while providing exceptional service and information throughout their stay.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms and Guest Services Operations
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Welcome Desk Agent at W Dubai - The Palm, you will be responsible for assisting guests from check-in to check-out, handling requests, resolving service issues, and ensuring all guest interactions align with the luxury standards of W Hotels. You will be expected to maintain a professional appearance, protect company assets, and communicate clearly while taking a hands-on approach to daily guest services tasks.Key Responsibilities
- Handle guest check-in and check-out procedures smoothly
- Address guest queries, requests, and complaints professionally and efficiently
- Provide accurate information about local attractions and hotel amenities
- Process guest documentation, reports, and transactions accurately
- Collaborate with internal departments to meet guest needs and expectations
- Maintain professional appearance and work environment standards
- Follow safety, confidentiality, and brand policy guidelines
- Stand, walk, and lift objects up to 10 pounds as part of daily tasks
- High school diploma or GED equivalent required
- Fluency in German and English preferred
- Strong communication and customer service skills
- Minimum 1 year of work experience in a similar role is preferred
- Must be physically able to perform duties involving movement and lifting
- No supervisory experience required
- Competitive compensation and benefits package
- Opportunities for career advancement within Marriott International
- Access to global hotel discounts and recognition programs
- Dynamic work environment that celebrates diversity and inclusion
W Hotels is known for pushing boundaries in luxury hospitality with bold design and exceptional guest experiences. At W Dubai - The Palm, we deliver next-generation service through passion, creativity, and dedication. Join us to be part of a global community that values innovation and individuality.
Post DetailsJob Start Date 1970-01-01
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf