UAE National_Information Security Specialist | Corporate Services | Group Tech & Digital Platforms
- Dubai
- Permanent
- Full-time
- Monitor and manage security-related tickets and requests in the queue, ensuring timely resolution and proper documentation.
- Escalate complex issues to senior team members when needed.
- Support in preparing basic reports and summaries on recurring issues or trends.
- Assist in improving standard operating procedures for common requests.
- Process user access requests and assist in access reviews under supervision.
- Help maintain user accounts, groups, and permissions in line with company policies.
- Support ongoing initiatives to strengthen identity and access controls.
- Provide first-level support for security alerts or incidents by following defined playbooks.
- Coordinate with other teams (e.g., SOC, IT support) for issue resolution.
- Maintain logs and records for audit and tracking purposes.
- Assist in gathering data for audits, assessments, and risk reviews.
- Support in updating security documentation, checklists, and registers.
- Help with awareness or process improvement activities as assigned.
- Strong analytical and problem-solving abilities.
- Good communication skills and a collaborative mindset.
- Attention to detail and ability to follow defined processes.
- Ability to work under supervision and escalate issues when necessary.
- Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent practical experience.
- Basic understanding of information security principles and best practices.
- Certifications such as CompTIA Security+ or ISC2 Certified in Cybersecurity (CC) are a plus.
- Familiarity with common IT or security tools is an advantage.