Payment Manager

Abu Dhabi
Permanent
Full-time

1 month ago

BettingJobs are working with a well-established B2B service provider who offer tech, marketing, operations and payments solutions that specialise within South-East Asian markets, who are seeking to hire a Payment Manager to join their office in Abu Dhabi.Key Responsibilities:

Onboard agents by thoroughly explaining the project details, benefits, and processes.
Conduct initial training to introduce the projects and evaluate their ability to manage payment services for deposit and withdrawal requests.
Ensure uninterrupted payment operations 24/7.
Manage relationships with agents to ensure satisfaction and effective collaboration.
Manage all payment-related support queries by acting as a mediator between agents and merchants, ensuring swift and effective resolution.
Develop and maintain strong relationships with both agents and merchants.
Work closely with the finance team to ensure reconciliation and maintain accurate closing balances.

Requirements:

Excellent leadership and team management skills.
Strong communication and collaboration abilities.
Ability to work in a fast-paced, dynamic environment.
Strong problem-solving skills and ability to handle complex issues.
Self-motivated with a results-driven approach.

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