Senior Manager - Learning and Performance Programme
حكومة رأس الخيمة
- Abu Dhabi
- Permanent
- Full-time
- Manage the evaluation and learning and development reports, reviewing and reporting on results, identifying trends, approving corrective action taken to ensure the learning and development provided continues to meet the identified needs
- Collaborate with key stakeholders on current and emerging learning and development needs within their business area to ensure the required learning and development solutions are implemented to the required standard
- Manage relationships with external vendors/consultants in order to meet Bank-wide development requirements whilst ensuring the Bank’s standards are consistently met and adhered to
- Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
- Demonstrate ‘Our Promise’ and apply the ‘ADCB Service Standards’ to deliver the Bank’s required levels of service in all internal and external customer interactions
- At least 7 years’ experience in a Learning and Development Function in the Banking/Financial Services industry
- Professional qualification in learning and development from ATD (CPLP) or CIPD (CTP) or equivalent
- Bachelors degree in relevant specialisation