Retail Sales Floor Team Leader - Al-Futtaim Retail - Dubai, UAE
AlFuttaim
- Dubai
- DH 6,500-8,500 per month
- Permanent
- Full-time
Retail Sales Floor Team Leader in Dubai, UAE drives daily shop floor performance by connecting frontline sales associates with store management. This role focuses on delivering strong customer experiences, achieving store KPIs, supporting sales growth, and maintaining operational excellence within a fast-paced fashion and lifestyle retail environment.Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 6500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Supervise daily shop floor operations to ensure smooth selling flow and maximum floor coverage during peak hours
- Lead by example during selling ceremonies and actively support sales closing when required
- Guide team members in building long-term customer relationships using structured clienteling tools
- Support management in achieving store targets through reporting, sales tracking, and product knowledge coaching
- Execute and monitor store opening and closing procedures including cash handling and register reconciliation
- Oversee accurate POS transactions, stock transfers, receiving, and inventory accuracy processes
- Ensure strict adherence to loss prevention and operational compliance standards
- Handle customer complaints, exchanges, and service challenges professionally
- Act as a communication bridge between team members and management regarding performance and development
- Educate and motivate staff on sales plans, personal KPIs, and store objectives
- Maintain premium visual merchandising and brand presentation standards
- High school qualification or equivalent
- Minimum 2 to 3 years of experience in retail or hospitality
- Strong knowledge of fashion, beauty, or lifestyle retail trends
- Hands-on experience in POS systems, inventory management, and cash handling
- Strong leadership presence with ability to motivate and coach teams
- Excellent customer service and relationship-building skills
- Ability to multitask and perform effectively in high-volume environments
- Strong communication and organizational skills
- Retail sales supervision
- Store KPI management
- Customer experience enhancement
- Inventory and stock control
- Cash handling and POS operations
- Visual merchandising standards
- Team leadership and coaching
- Problem-solving and conflict resolution
- Be part of a leading regional retail group representing global brands
- Gain exposure to international retail standards and operations
- Opportunity for growth within a diversified multi-brand retail portfolio
- Work in a dynamic and customer-focused environment
- Inclusive workplace with diverse teams across multiple countries
Al-Futtaim Retail is a major retail operator across the Middle East, Africa, and Asia, managing partnerships with globally recognized brands such as IKEA, ACE, Toys R Us, Marks and Spencer, Zara, Mango, and other leading international retailers. With decades of regional expertise and a strong commitment to innovation, Al-Futtaim Retail continues to expand its footprint while delivering high-quality retail experiences across diverse markets.Job Title Retail Sales Floor Team Leader - Al-Futtaim Retail - Dubai, UAE
Job Description Retail Sales Floor Team Leader - Al-Futtaim Retail - Dubai, UAEPosition Overview
Retail Sales Floor Team Leader in Dubai, UAE drives daily shop floor performance by connecting frontline sales associates with store management. This role focuses on delivering strong customer experiences, achieving store KPIs, supporting sales growth, and maintaining operational excellence within a fast-paced fashion and lifestyle retail environment.Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 6500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Supervise daily shop floor operations to ensure smooth selling flow and maximum floor coverage during peak hours
- Lead by example during selling ceremonies and actively support sales closing when required
- Guide team members in building long-term customer relationships using structured clienteling tools
- Support management in achieving store targets through reporting, sales tracking, and product knowledge coaching
- Execute and monitor store opening and closing procedures including cash handling and register reconciliation
- Oversee accurate POS transactions, stock transfers, receiving, and inventory accuracy processes
- Ensure strict adherence to loss prevention and operational compliance standards
- Handle customer complaints, exchanges, and service challenges professionally
- Act as a communication bridge between team members and management regarding performance and development
- Educate and motivate staff on sales plans, personal KPIs, and store objectives
- Maintain premium visual merchandising and brand presentation standards
- High school qualification or equivalent
- Minimum 2 to 3 years of experience in retail or hospitality
- Strong knowledge of fashion, beauty, or lifestyle retail trends
- Hands-on experience in POS systems, inventory management, and cash handling
- Strong leadership presence with ability to motivate and coach teams
- Excellent customer service and relationship-building skills
- Ability to multitask and perform effectively in high-volume environments
- Strong communication and organizational skills
- Retail sales supervision
- Store KPI management
- Customer experience enhancement
- Inventory and stock control
- Cash handling and POS operations
- Visual merchandising standards
- Team leadership and coaching
- Problem-solving and conflict resolution
- Be part of a leading regional retail group representing global brands
- Gain exposure to international retail standards and operations
- Opportunity for growth within a diversified multi-brand retail portfolio
- Work in a dynamic and customer-focused environment
- Inclusive workplace with diverse teams across multiple countries
Al-Futtaim Retail is a major retail operator across the Middle East, Africa, and Asia, managing partnerships with globally recognized brands such as IKEA, ACE, Toys R Us, Marks and Spencer, Zara, Mango, and other leading international retailers. With decades of regional expertise and a strong commitment to innovation, Al-Futtaim Retail continues to expand its footprint while delivering high-quality retail experiences across diverse markets.
Post DetailsJob Start Date
Salary from 6500.00
Salary to 8500.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf