Desktop Support Engineer
- Abu Dhabi
- DH 7,000 per month
- Permanent
- Full-time
Location: Abu Dhabi
Experience Required: 4+ years
Notice Period: Immediate - 30 days
Salary: 7000 AEDKey Responsibilities:
- Provide on-site & remote support for desktops, laptops, printers, scanners, IP phones, and mobile devices
- Troubleshoot hardware, software & network issues; escalate when required
- Manage service requests, system setups, installations, and upgrades
- Support Windows, macOS & Microsoft Office environments
- Handle Active Directory user account management
- Document incidents and maintain ITSM processes
- Support branch setups and IT projectsExperience Required:
- Minimum 4+ years in desktop/end-user support or IT helpdeskEssential Skills:
- Windows (7/8/10/11) & Windows Server (2012/2016/2019)
- macOS support
- Active Directory & Office 365 administration
- Microsoft Endpoint Manager / Intune
- Asset management tools (SCCM, ManageEngine, Lansweeper)
- Mobile device support (iOS, Android) with MDM tools (ManageEngine, Intune)
- Remote support tools (SCCM, ManageEngine Desktop Central)
- Strong troubleshooting & communication skillsCertifications (Mandatory):
- Microsoft Certifications (MCP / MCSA / MCSE or equivalent)
- ITIL FoundationDisclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.
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