Restaurant Captain - Dubai

Apt Resources View all jobs

  • Dubai
  • Permanent
  • Full-time
  • 7 days ago
Job Description:Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment.As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence.Responsibilities
  • Lead and supervise front-of-house staff to provide outstanding guest service.
  • Manage seating arrangements and reservations efficiently to optimize dining flow.
  • Handle guest inquiries, concerns, and feedback with professionalism and tact.
  • Coordinate with kitchen and bar teams to ensure timely and accurate service.
  • Maintain high standards of cleanliness, presentation, and safety in the dining area.
  • Train and mentor team members to adhere to service protocols and company policies.
  • Monitor inventory related to service items and communicate needs to management.
  • Prepare regular reports on service performance and guest satisfaction.
Requirements:
  • Proven experience as a Restaurant Captain or similar supervisory role in the hospitality industry.
  • Strong leadership and interpersonal skills.
  • Excellent knowledge of food and beverage service standards.
  • Ability to multitask and work effectively under pressure in a fast-paced environment.
  • Exceptional communication skills in English; additional language skills are a plus.
  • Flexible availability to work various shifts including evenings, weekends, and holidays.
  • Familiarity with Dubai's hospitality standards and multicultural guest expectations is preferred.
  • Hospitality-related certification or degree is advantageous.
Benefits:As per the market standards

Apt Resources