Modern Workplace Engineer (M365 & Automation)

Michael Page View all jobs

  • Abu Dhabi
  • Permanent
  • Full-time
  • 2 days ago
  • Apply easily
You will play a hands‑on engineering role focused on building and continuously improving a modern, highly automated Microsoft 365 environment spanning identity, endpoint management, and automation. Working as the senior escalation point alongside a L1/L2 team, you'll engineer scalable solutions that remove recurring issues, reduce manual effort, and enable secure, well‑governed AI use cases that drive real productivity.
  • Design, build, and operate automation to reduce IT operational workload using PowerShell, Microsoft Graph, or Python
  • Engineer self healing solutions, proactive remediations, and automated workflows to remediate recurring incidents at scale
  • Own and manage M365 and Entra ID, including user lifecycle management, role based access control, conditional access, and identity governance
  • Build, manage, and maintain MicrosoftIntune:
  • Device compliance and baselines
  • Application packaging and software distribution
  • Endpoint security and incident remediation
  • Act as L3 escalation for complex identity, endpoint, and automation related issues
  • Partner with Service Delivery to reduce ticket volumes through engineering fixes rather than manual responses
  • Implement and support AI enabled use cases (e.g. Copilot, internal agents, ticket summarisation, knowledge retrieval) with appropriate governance, retention, and guardrails
  • Work with business stakeholders (e.g. legal, finance, security) to translate use cases into secure, supportable solutions
  • Contribute to integrations involving APIs and data feeds, particularly in regulated or fintech style environments
  • Produce clear documentation, runbooks, and handover materials to enable ongoing operational support
Hands on engineering role focused on automation, identity, and endpointJoin a high profile, Microsoft first organisation undergoing IT modernisation
  • 7+ years of overall IT experience, including 3-5 years in a solutions engineering, systems engineering, or modern workplace role
  • Strong experience in Microsoft‑centric environments, particularly Microsoft 365, Entra ID (Azure AD), and Intune
  • Proven hands‑on automation experience using PowerShell, Python, Microsoft Graph APIs or scripted workflows
  • Deep understanding of identity and access management in modern cloud environments, including RBAC and lifecycle management
  • Experience managing endpoint environments at scale, with strong Windows expertise and solid macOS awareness
  • Background working as an escalation point, with the ability to diagnose root causes and implement permanent fixes
  • Familiarity with AI tools such as Copilot, GPT‑based agents, or Claude, and an understanding of how to deploy them responsibly in an enterprise setting
  • Comfortable collaborating with technical and non technical stakeholders and translating business problems into engineered solutions
  • Strong problem solving mindset with a focus on reducing noise, friction, and manual effort
A very successful organisation in Abu Dhabi.
  • A unique opportunity to shape and modernise the IT landscape of a growing organisation
  • High impact role with ownership of automation, identity, and modern workplace engineering
  • Exposure to real world AI enablement and integration initiatives

Michael Page