Sales Enablement & Development Lead


  • Dubai
  • Permanent
  • Full-time
  • 1 month ago
Udacity's mission is to power careers through tech education. We are an immersive online learning platform offering practitioner level education in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Driving Systems, Cloud Computing and more. Udacity is also helping the enterprise market bridge the talent shortage and skills gaps during their digital transformation journey. We are backed by some of the best-known investors - Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital to name a few.

Udacity for Government is a place for you if you are looking to be a part of something fast paced, impactful and inspiring.

Udacity is committed to expanding its programs by providing scalable national tech capability building solutions. Join us on our mission to deliver education and create job opportunities for citizens around the world. Udacity is looking for a team member to enable its growth with government entities and foundations globally, who have mandates that impact livelihoods at scale. This role requires problem solving, documentation capability, training capabilities, and strong partnership management. If you are solution-driven, people-focused and looking to make an impact, we are looking for you!

The Sales Enablement Lead is responsible for equipping our business development and program management team with the knowledge and resources they need to be effective. In this role, you will drive the content and productivity systems for teams that are growing rapidly, globally. You'll have a huge impact on our ability to deliver value to our prospects and customers.

  • Pipeline development:
  • Qualify, build, and manage an accurate sales pipeline of large government and foundation accounts while maintaining a high volume of lead generation activity, across global markets
  • Identify and manage opportunities for participation in global tenders (e.g. USAID), and engage regional business development leads to complete RFP submissions
  • Utilize social selling, email campaigns and outbound calls to prospects to generate meetings and opportunities
  • Respond to inbound demand/leads
  • Conduct high level conversations with senior executives in prospect accounts
  • Coordinate meetings and opportunities with senior government stakeholders
  • Enablement:
  • Identify required skills and training opportunities required for business development team and program management team to increase sales and quality of delivery
  • Refine and manage role-specific onboarding curricula
  • Enable Udacity's Business Development team to consistently articulate our value to customers. Examples: Reinforcing our sales methodology and supporting a manager-led coaching program, as well as driving programmatic efforts to improve our story-telling capabilities
  • Manage delivery of training through coordination with global Udacity functions and external training providers
  • Identify and program manage gaps in tooling (e.g. Sales Force) and implement required changes, to provide opportunity for seamless flow across functions given global nature of business
  • Work with Product Marketing to enable the business development team to consistently articulate our differentiators against competitors
What we value
  • Overall 3-5 years of experience, with +2 years in SaaS companies or as part of digital transformation/upskilling consulting firms
  • Strong written and verbal communication skills, with native level fluency in English
  • Expert level training and facilitation skills (both in-person and virtually)
  • You are able to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers, and the business
  • Ability and experience managing internal stakeholders comfortably
  • You're a data geek who enjoys analyzing outcomes, and puts data and insights at the center of decision-making
  • You're comfortable in rapidly changing environments
  • Superior drive and grit to win and exceed targets
  • Excellent verbal and written communication skills
  • Tech-savviness and intellectual curiosity at the highest level
  • Keen attention to detail
  • Situational awareness to respond to objections
  • The drive and organizational skills to maintain a high volume of sales activities and ongoing projects to coordinate
  • The ability to understand customer needs and meet that need with a successful productsale
  • Multi-task, take initiative, prioritize, and manage time effectively
Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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