ARABIC RECEPTIONIST (FEMALE)
Al Mulla Group
- Dubai
- Permanent
- Full-time
- Greet clients warmly and create a friendly atmosphere.
- Assist clients with appointment scheduling and inquiries about services.
- Maintain professionalism while addressing client concerns.
- Efficiently manage the appointment book and coordinate schedules.
- Notify stylists of their schedules and any changes.
- Send appointment reminders to clients.
- Monitor salon inventory and place orders as needed.
- Receive and inspect incoming shipments.
- Work with the salon manager to create and manage staff rosters.
- Coordinate with staff to accommodate scheduling preferences.
- Maintain client records and handle payments.
- Assist with administrative duties such as filing and data entry.
- Offer exceptional customer service and collect feedback for improvement.
- Handle client complaints with empathy and professionalism.
- Communicate effectively with salon staff to ensure smooth operations.
- Collaborate with the salon manager on strategies for efficiency.
- Keep the reception area tidy and coordinate cleaning schedules.
- High school diploma or equivalent; additional education in hospitality or business administration is a plus.
- Previous experience in a customer service or receptionist role, preferably in a salon or spa environment.
- Strong interpersonal skills and the ability to communicate effectively with clients and colleagues.