Senior Account Manager -Healthcare

• Day-to-day client interaction throughout the project life cycle and support juniors on general client relationship and communication.
• Independently working on high quality proposals & project deliverables and finalizing the same with inputs from senior team members.
• Driving general Business Development activities & initiatives for new as well as existing clients with new offerings - proposal writing, designing, project delivery

• Taking overall responsibility for the successful management of research projects, ensuring projects are delivered; on-time; on- cost to the client's satisfaction.
• Contributing and doing project management, including, (1) Clients: day-to-day interaction on project level (2) Questionnaire development: contributing to research materials with senior support and guidance (3) Operation (Fieldwork, Data Processing etc): direct day-to-day interaction on project level with internal & external stakeholders.
• Contributing to project administration viz. job book management, cost control, improving margins wherever possible.
• Ensuring consistent project quality standards according to the established processes and procedures (executing all the needed project briefings, monitoring fieldwork quality, review meetings, data review).
• Proactively support senior team throughout the project, e.g.: raising issues in a timely manner and being solutions focused.

• Attending and participating in all knowledge sharing initiatives via: Intranet readings, Ipsos online trainings, Internal f2f trainings, best practices or POV shared by experts.
• Proactively seeking out opportunities for own self-development, via informal and formal learning events (e.g.: establishing a mentor, reading materials on Intranet, attending training courses etc.
• Being a proactive and effective team member. Collaborate with other team members by workload sharing.
• Engage and communicate with the Client Organization team to understand expectations on projects, communicating updates, raising timely red-flags and ensure seamless execution.

• Contributing and supporting the unit in achieving financial targets of the department.
• Proper costing of proposals
• Responsible on general administrative and HR compliance on personal level.

Ipsos