Front Office Supervisor

Sir Bani Yas, Abu Dhabi
Permanent
Full-time

15 days ago
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Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.Job DescriptionWe are looking to appoint a Front Office Supervisor at Desert Islands Resort & Spa by Anantara on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.About the role:

Guide & support the team in providing outstanding guest welcoming and experiences
Act as a role model, sharing your expertise and continually inspiring the team
Ensure daily tasks are completed accurately and in a timely manner
Conduct guest arrivals and departures
Resolve & respond to guest complaints in a timely and professional manner

Qualifications

Previous office supervisory experience
Extensive experience working within a Hotel/ Resort environment
Exceptional customer service skills and an unwavering positive attitude
Ability to manage time effectively
Professional presentation essential
Availability to work weekends if required

Additional InformationRemote Location

Anantara