Core Systems & AI Innovation Lead

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  • United Arab Emirates
  • Permanent
  • Full-time
  • 2 days ago
Job Category: TechnologyJob Description:Core Systems & AI Innovation Lead (L40)Role TitleCore Systems & AI Innovation LeadCareer Architecture Level: L40
Function: Revenue Operations - Core Systems
Role Type: Senior Individual Contributor / Enterprise Partner
Location: Remote / HybridRole Summary (L40)The Core Systems & AI Innovation Lead is responsible for shaping, driving, and embedding innovation across core GTM systems, with a specific focus on AI-enabled use cases, automation, and intelligent execution across the revenue lifecycle.At L40, this role operates as a high-impact enterprise partner and thought leader, influencing strategy, roadmaps, and adoption outcomes without owning full enterprise accountability. The role focuses on design, prioritisation, and enablement of innovation, working through cross-functional leaders and delivery teams to ensure solutions are practical, adopted, and value-driven.This role bridges business needs, systems capabilities, and AI opportunity, ensuring innovation is grounded in GTM reality and supports execution, productivity, and scale.Scope & Focus AreasCore GTM Systems (Influence & Design)
  • Lead-to-Quote (CRM, seller workflows, demand flow)
  • Quote-to-Order (CPQ, pricing, approvals, booking)
  • Customer Success platforms (post-sale lifecycle, renewals, expansion)
AI & Intelligent Automation
  • Identification and shaping of AI-enabled use cases embedded in GTM workflows
  • Automation, insights, and decision support across seller, manager, and operator experiences
Adoption & Enablement (Partnership-Driven)
  • Influence enablement, learning, and change approaches required for adoption
  • Ensure innovation is usable, understandable, and embedded in day-to-day work
Key ResponsibilitiesAI Innovation & Opportunity Identification
  • Identify, frame, and prioritise AI and automation opportunities across Sales, Marketing, Customer Success, and RevOps
  • Translate business problems into clear innovation use cases with measurable outcomes
  • Stay close to emerging AI trends, tools, and risks relevant to GTM systems
Roadmap Shaping & Strategic Influence
  • Partner with Core Systems, Enablement, and RevOps leaders to shape roadmaps and priorities
  • Contribute to business cases, value hypotheses, and adoption considerations
  • Influence sequencing based on business readiness, data maturity, and change impact
Cross-Functional Partnership
  • Act as a connector and integrator across Sales Ops, Marketing Ops, CS Ops, Enablement, RevOps Intelligence, IT/D&T, Finance, and HR
  • Translate complex needs into practical, scalable innovation concepts
  • Support governance forums with insight, analysis, and recommendations
Adoption, Change & Value Realisation
  • Partner with Enablement and Change teams to ensure AI and system innovations are adopted
  • Monitor early signals of adoption and usage; surface risks and improvement opportunities
  • Help teams understand not just how solutions work, but why they matter
Execution Readiness & Intelligent GTM
  • Support readiness for GTM changes (segmentation, forecasting, pricing, compensation) by embedding intelligence and automation into workflows
  • Partner with RevOps Intelligence to ensure solutions are data-informed and insight-driven
Key Stakeholders
  • Core Systems Leadership
  • Sales, Marketing & Customer Success Operations
  • RevOps Intelligence & Business Architecture
  • Enablement & Learning Teams
  • IT / Digital & Technology
  • Finance, Deal Desk & Compensation
  • BU and Regional GTM Leaders
Career Architecture Characteristics (L40)This role reflects L40 senior enterprise contribution, including:
  • Enterprise-level influence without full functional ownership
  • Accountability for shaping outcomes through partnership
  • Deep expertise in systems, GTM processes, and AI application
  • Focus on value creation, adoption, and execution enablement
  • Operates with a medium- to long-term horizon, supporting capability building and innovation maturity

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