
Consultant
- Dubai
- Permanent
- Full-time
- We care about the safety of everyone.
- We respect each other and the wider communities we work in.
- We're passionate about giving back to society, leaving the world a better place than we found it.
- We strive to be the leaders in our profession with unparalleled expertise.
- We're committed to quality and work together to find the best solution.
- We're inquisitive and curious and never stop learning to further our knowledge.
- We're independent and impartial.
- We show integrity in everything we do.
- We're brave and courageous and we never compromise on standards or safety.
- Recognises the importance of customers as a 'blue chip' and demonstrates commitment
- Ensures that enquiries, requests or complaints are resolved within timescales
- Proactively keeps the customer informed and updated
- Maintains a 'can do' approach when dealing with customers
- Is polite and helpful towards customers
- Willingly participates and contributes in team activity and discussion, building rapport with colleagues
- Respects diversity, cultural difference and takes account of other people's views
- Responds positively to requests and feedback from others - is polite, helpful and respectful
- Ensures the health, safety and well-being of themselves and their colleagues
- Shares information with others
- Presents information in a way that is easy to understand, communicating promptly and keeping colleagues informed
- Makes appropriate use of all communication channels - email, telephone, face-to-face, Skype
- Contributes effectively in meetings and discussions
- Uses logic and relevant, accurate facts and data to persuade others
- Listens willingly and actively to ideas, questions and concerns
- Takes ownership for own development, seeking opportunities for self-development
- Views new work experiences and change as an opportunity for personal growth
- Reflects and learns from experience, success and failure
- Listens to and acts on feedback given. Is self-aware
- Stays up-to-date with mandatory training relevant to own role
- Ensures own work supports the overall direction of LR's strategic / business goals
- Understands how own activities contribute to functional, project and team goals
- Looks beyond the surface issues to ask 'why?' and 'how?'
- Sees links, patterns and trends within own role and work
- Is open minded to change and new ways of working to support strategic decisions
- Understands the commercial context of LR and its business/financial performance
- Recognises own time as a cost to the business and uses it effectively
- Takes action to avoid unnecessary waste and cost in own role
- Responds positively to changes in work processes designed to increase efficiency
- Spots opportunities to make incremental improvements in own role
- Analyses and resolves routine problems
- Breaks issues/problems down into manageable, logical chunks
- Proposes a range of possible ideas and solutions, and weighs up advantages and disadvantages
- Asks for help from colleagues to solve problems, and considers the impact on other teams / functions
- Makes effective decisions within standard parameters, policies and procedures
- Clearly understands what is expected of them, and clarifies when unsure
- Takes personal responsibility for delivering own goals and targets, without requiring unnecessary supervision
- Takes pride in their work, demonstrating enthusiasm and energy for undertaking tasks
- Stays focused and positive when faced with setbacks or obstacles, demonstrating resilience and commitment to delivery
- Remains motivated to get the job done to a high standard
- ensure our recruitment process is inclusive and accessible.
- communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
- at least one activity that will make a difference for disabled people.