Role in General Recreation (PFH)

Emaar Properties

United Arab Emirates
Permanent
Full-time

6 hours ago

Job Description:WHAT YOU WILL NEED TO SUCCEED

Genuine service personality, with high EQ.
Minimum 5 years of similar experience in a 5-star hospitality industry.
Minimum 5 years of supervisory experience for those required to manage teams.
A strong command of spoken English is required; additional language is an asset.
Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

Ensure all operational tasks are conducted in line with the service standards and procedures.
Go the extra (s)mile where possible.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.

COMPETENCIES

Put Customer First
Drive for Results
Learning
Resilience
Adaptability

WHAT WE BELIEVE INAt Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.Customer FocusCustomers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.Ownership MindsetNo detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.Fast PacedSpeed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.Talent and TenacityOur people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.AdaptabilityWe keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Emaar Properties

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