Hostess

• Welcome the guests in a friendly, professional manner, manage reservations and waitlists using a system or manual log.
• Coordinate guest flow by monitoring dining room activity, communicating with staff and ensuring smooth seating and timely service.
• Handle guest interactions, including inquiries, complaints, and special requests, while assisting with phone calls and general information.
• Maintain a clean and organized hostess station and entrance area to always ensure a pleasant first impression.

Bayt