Senior OSS NMS Engineer
Ericsson View all jobs
- Dubai
- Permanent
- Full-time
- Administer and support multi-vendor OSS platforms across multi-technology telecom networks.
- Manage and operate Fault Management (FM), Performance Management (PM), and Configuration Management (CM) systems.
- Perform installation, patching, configuration, and troubleshooting of OSS platforms.
- Conduct daily system health checks, monitoring, and housekeeping activities.
- Manage vendor interactions, including ticket handling and solution implementation.
- Integrate Network Elements (NEs) with OSS platforms and support NBI integrations.
- Perform validation and acceptance testing for system integrations.
- Administer virtualized environments using VMware and OpenStack platforms within OSS.
- Manage OSS infrastructure, including servers, storage systems, and hardware platforms.
- Manage and monitor databases, ensuring performance, availability, and data integrity.
- Perform system administration tasks, including patching, tuning, and security hardening.
- Participate in HLD/LLD reviews, system upgrades, migrations, and project implementations.
- Ensure compliance with security standards and coordinate vulnerability remediation.
- Manage incidents, service requests, and escalations, including Root Cause Analysis (RCA).
- Develop and implement automation scripts to improve operational efficiency.
- BSc in Telecommunications, Computer Science, or equivalent.
- 5–15 years of experience.
- Strong experience with multi-vendor OSS platforms (Nokia, Ericsson, Huawei).
- Expertise in FM, PM, and CM systems within telecom environments.
- Solid understanding of telecom networks (RAN, Mobile Core, Fixed Core).
- Hands-on experience with OSS tools such as Nokia NetAct/MantaRay Traffica, Ericsson ENM, Huawei U2000/MAE, and related platforms.
- Experience with OSS infrastructure administration of virtualization platforms (VMware, OpenStack, Huawei FusionSphere).
- Strong infrastructure knowledge (HPE, Dell, and Huawei servers and storage systems).
- Database management skills (Oracle, Data Guard, SQL).
- Strong system administration skills (Linux, Windows, and vendor-specific OS).
- Experience in integration (NE, NBI, and security systems).
- Knowledge of incident, problem, and change management processes.
- Scripting and automation skills (Python, Shell, Bash).
- Understanding of security standards and compliance requirements.
- Strong troubleshooting, analytical, and problem-solving skills.