Operations Manager
Karpira
- Dubai
- Permanent
- Full-time
- Prepare and participate in the preparation of sales budgets
- Maximize sales and profitability of the brand
- Maximize productivity targets (sales per sqft, ATV, Conversion etc)
- Control costs within budgetary guidelines
- Identify internal and external commercial opportunities
- Ensure effective Stock and Space Management
- Conduct SWOT review to analyze the customer profile
- Provide monthly feedback on competitor and event activities
- Suggest improvements based on benchmark practices
- Ensure effective Inventory and Warehouse management in the territory (order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
- Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken
- Review and effectively deal with fast/ slow lines, new ranges and end of ranges and implement necessary action
- Provision of monthly feedback to Concept on sales, stock positions and product feedback
- Strategize and seek opportunity for expansion in the territory
- Manage roll-out of new projects and time bound implementation of projects
- Research and look for good property and locations
- Understand Territory dynamics (demographics, consumer behavior, market understanding etc)
- Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation
- Ensure all the stores are in compliance with the store operating and customer service standards
- Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
- Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
- Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally
- Manage and support in team recruitment
- Conduct staff welfare activities (housing and transport)
- Ensure that all new recruits understand their job and inducted well within the company
- Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
- Set KRA’s for direct reports and conduct performance appraisal
- Oversee staff deployment and drive motivation levels of the direct reportees
- At least 3 years experience in an Operations Manager position
- At least 2 years experience in Food Retail/ Supermarkets/ Hypermarkets or in high volume retail companies
- Degree qualified