Customer Service Agent
- Dubai
- Permanent
- Full-time
- Handle customer inquiries via phone, email, and in-person interactions
- Deliver clear, accurate service information and promptly resolve customer concerns
- Keep comprehensive records of all customer communications and transactions
- Collaborate with internal teams to ensure seamless and efficient service delivery
- Maintain professionalism and prioritize customer satisfaction at all times
- 2-3 years of demonstrated experience in a customer service role
- Prior experience in Facilities Management considered a significant asset
- Exceptional verbal and written communication skills
- Strong interpersonal abilities with aptitude for building positive relationships
- Proven problem-solving skills and keen attention to detail
- Capacity to work effectively under pressure while managing multiple responsibilities
- Competitive salary package
- Supportive and professional working environment
- Opportunities for career growth and skill development
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