Call Centre Executive - UAE National (Sharjah Location)
- Sharjah
- Permanent
- Full-time
- Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
- Performs clerical duties as assigned.
- Assists in training new hires as directed.
- Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
- Accepts assignments as designated by the Call Centre Supervisor.
- Adheres to the hospital / departmental policies and procedures.
- Recognizes the cultural needs of the patients.
- Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
- Performs clerical duties as assigned.
- Assists in training new hires as directed.
- Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
- Accepts assignments as designated by the Call Centre Supervisor.
- Adheres to the hospital / departmental policies and procedures.
- Recognizes the cultural needs of the patients.
- High school, Diploma, Bachelor