
Curator & Studio Director
- Dubai
- Permanent
- Full-time
- Own the master calendar and year plan; schedule curated exhibitions, brand experiences/pop-ups, talks/panels/salons, screenings/performances, education/workshops/school tours, and private events.
- Develop concepts, themes, and curatorial narratives that position Studio 152 as a cultural destination while supporting ITP brands and partner needs.
- Balance public-facing moments with private/closed activations; coordinate holds, options, and confirmations with Sales and Events.
- Lead day-to-day venue operations (load-in/out timing, floor plans, AV/lighting needs, furniture/configuration, cleaning/turnarounds) with an Ops/Facility Manager as a direct report.
- Build and manage front-of-house (welcoming, ushering, guest services, ticketing/check-in when applicable); ensure accessibility and an elevated guest experience.
- Maintain venue readiness standards (HSE checks, incident reporting, daily walk-throughs, handover/strike protocols).
- Create and enforce house rules, technical specs, and production guidelines for visiting clients and vendors.
- Run full client-service workflows for venue-hire and partnerships: brief-taking, proposals, rate cards, contracts, production schedules, on-site show management, and post-event reporting.
- Partner with Sales Leads (who own commercial targets) to upsell services, refine packages, and support pitches with space layouts, mood boards, and programme ideas.
- Serve as the primary client point of contact from client introductions through booking to wrap, ensuring expectations are met and exceeded.
- Position Studio 152 as a standalone cultural brand: maintain the brand voice, programming pillars, and quality bar.
- Partner with ITP’s central Marketing & Events teams on comms plans, listings, social roll-outs, eDMs, and media relations.
- Own all documentation: media kits, tech specs, floor plans, press notes, photo/video documentation, and the Studio 152 archive.
- Coordinate with ITP editorial brands (e.g., Harper’s Bazaar, Esquire, T Magazine MENA, Arabian Business) and external event owners to align creative, scheduling, and operational needs.
- Build working relationships with Al-Futtaim stakeholders, mall/estate management, security, and facilities teams.
- Manage programme and event-level budgets (estimates, POs, reconciliations) and ensure cost control without compromising experience.
- Source and manage approved vendors (AV, fabrication, rigging, logistics, décor, staffing, FOH equipment); oversee tenders when required.
- In collaboration with the Ops/Facility Manager and central ITP teams, ensure compliance with all permits, insurance requirements, and relevant local approvals.
- Implement HSE policies, safeguarding and incident-response procedures; maintain risk assessments and method statements for higher-risk builds.
- Establish a measurement framework with central Marketing/Analytics: footfall, dwell time, audience profiles/first-party data capture (where appropriate), NPS/CSAT.
- Produce concise post-event and quarterly impact reports; translate insights into programming choices and client pitch narratives.
- Line-manage the Ops/Facility Manager; matrix-lead FOH and temporary staff.
- Run interfacing with central events and marketing teams to ensure successful delivery of events.
- Set clear objectives, SOPs, and training for service standards; foster a culture of hospitality, inclusion, and calm, solution-oriented delivery.
- 8+ years in gallery/museum/experiential programming, cultural venue management, or premium brand activations—ideally mixing curatorial work with operations.
- Demonstrated ability to curate and deliver a fast, diverse calendar (multiple events per week) while maintaining quality and guest experience.
- Strong client-service pedigree; comfortable with luxury partners and high-profile stakeholders.
- Solid grasp of event production basics (AV/lighting vernacular, fabrication timelines, floor plans, access/logistics).
- Excellent planning, budgeting, vendor management, and stakeholder communication skills.
- Comfortable partnering with central Marketing/PR teams; confident in media walk-throughs and on-site hosting.
- Bilingual Arabic/English strongly preferred; additional languages a plus.
- Audience data & insight quality: footfall, dwell, profile depth, newsletter sign-ups/registrations (where applicable).
- Client service & retention: CSAT/NPS, repeat bookings, testimonial quality.
- Utilisation rate: % of programmed/occupied days and prime-time slots.
- Operational excellence: on-time load-ins/outs, incident-free delivery, turnaround speed.
- Budget adherence: variance vs. forecast per activation/quarter.