UAE National_HR Analyst - Onboarding | Corporate Services | Dubai
- Dubai
- Permanent
- Full-time
- Provide operational support for all new hire processes, including managing onboarding queries.
- Coordinate and communicate with new joiners regarding onboarding processes.
- Process documents required for government formalities related to onboarding.
- Coordinate joining formalities such as hotel bookings, e-tickets, and corporate inductions.
- Advise on policy and labor law in collaboration with line managers, HR business partners, and stakeholders across MENA countries.
- Ensure compliance with company policies and procedures during onboarding.
- Ensure case management and resolution are handled within service level agreements and specified turnaround times.
- Focus on customer collaboration and gather feedback through surveys and stakeholder interactions.
- Maintain data integrity through regular quality checks and ensure confidentiality in SAP entries.
- Promote service excellence and teamwork through continuous improvement initiatives and information sharing.
- Track and escalate operational excellence progress through work-in-progress reports and timely case closures.
- Ensure knowledge of policies and procedures is current and comprehensive.
- Problem Solving and Troubleshooting Skills
- Decision Making Skills
- Excellent Communication Skills
- Customer Focus and Service Orientation
- Bachelor's Degree or equivalent in HR, Business, Management, or Technology.
- CIPD or similar qualification as a plus.
- 2-3 years of experience as an HR Generalist in UAE or GCC.
- Proficiency with SAP HR Module or similar ERP.
- Proficiency with PC applications including Word, Excel, PowerPoint, and Outlook.
- Multi-tasking experience in a fast-paced environment with attention to detail.
- Experience with help desk tools such as Salesforce is a plus.
- Good knowledge of UAE labour law.