Job Category: MashreqBankJob Description:To ensure application submitted to CAM, Compliance and Governance teams are error free which minimize the rework / referrals and increase the number of STPs (straight through processing) and accordingly raise our internal teams queries with the clients and submit back their responses.· Generate relevant MIS, follow up for closure and update manager of status of various governance activities assigned like ONR, Chubb Management / safe custody, reject and referral etc.· Support implementation of internal control and governance standards for customer onboarding· Ensure unit is adhering to efficiency, best practice and control through benchmarked services delivery & operational standards within the framework of SOPs, policies & CB regulations ·Be aware of requirements laid down by Central Bank and Compliance and provide guidance to front end staff to implement the same. ·Create System Operating Procedures, monitoring of Key Risk Indicators in line with Operational Risk framework, Business Risk policies and Risk Control Self-Assessment (RCSA) ·Conduct regular reviews, follow ups and implement ongoing improvements and aim to reduce the AML, operational and Risk losses.· Work effectively with frontline to understand client needs and help resolve issues and to improve processes if required.Knowledge, Skills & Experienc· 3 to 5 years of solid banking experience in operations environment with a thorough understanding of banking product and implication of operational risks with a pro-active approach to problem solving.· Excellent working knowledge of process design & banking systems.· Knowledge of banks SOP, Operation Procedure Manual (OPM), Procedures Manual(APPM) , AML & KYC Policy, SME Account Opening and Compliance
