IT Support Engineer

• Administering Servers and Virtual Machines Servers, Network Systems, Telephone Avaya, CCTV Systems, and NAS (FileServer and Cloud).
• Manages and troubleshoots Website Domain issues.
• Monitor and manage all subscriptions related to IT needs.
• Monitoring and maintaining the Hosting & Email System and resolving email user problems.
• Implementing and overseeing a storage and backup management schedule.
• Responsible for Face ID and Biometrics Door Access management.
• Checking on all IT hardware peripherals that need to be upgraded and/or replaced to avoid total breakdown.
• Providing full desktop end-user support on all IT scopes.
• Implementation and responsibility for Home Automation (Lights, Audio, Cinema, Door/Water Sensors, and A/C).

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as an IT Support Engineer or similar role.
• Experience in administering servers, network systems, and other IT infrastructure.
• Proficiency in troubleshooting and resolving technical issues.
• Strong knowledge of website domain management and hosting systems.
• Familiarity with email systems and backup management procedures.
• Experience in managing access control systems like Face ID and Biometrics.
• Ability to assess hardware requirements and recommend upgrades or replacements.
• Excellent desktop end-user support skills.
• Familiarity with Home Automation systems is a plus.
• Strong problem-solving and communication skills.

Agile Consultants